Automated error diagnostic and repair analysis
Abstract:
Methods, systems, and computer readable media can be operable to facilitate automated repair analysis for client devices within a subscriber premise. A diagnostics controller may detect an error condition at a network element within a subscriber premise. When an error condition is detected, the diagnostics controller may retrieve identification information, an error code, and/or query parameters associated with the network element. The diagnostics controller may generate a query for repair analysis that includes the identification information, error code, and/or query parameters, and the diagnostics controller may output the query to an upstream server. In response, the diagnostics controller may receive a repair analysis that includes information associated with remedying the error condition. The diagnostics controller may generate and output for presentation a user interface that includes the information associated with remedying the error condition.
Public/Granted literature
Information query
Patent Agency Ranking
0/0