Invention Grant
- Patent Title: Conversational system user behavior identification
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Application No.: US16149211Application Date: 2018-10-02
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Publication No.: US10691896B2Publication Date: 2020-06-23
- Inventor: Joseph Edwin Johnson, Jr. , Emmanouil Koukoumidis , Donald Brinkman , Matthew Schuerman
- Applicant: Microsoft Technology Licensing, LLC
- Applicant Address: US WA Redmond
- Assignee: Microsoft Technology Licensing, LLC
- Current Assignee: Microsoft Technology Licensing, LLC
- Current Assignee Address: US WA Redmond
- Main IPC: G10L15/00
- IPC: G10L15/00 ; G06F40/35 ; G10L25/63 ; G06N3/00 ; G06Q10/10 ; G06N5/04

Abstract:
Examples of the present disclosure describe systems and methods relating to conversational system user behavior identification. A user of the conversational system may be evaluated based on one or more factors. The one or more factors may be compared to an aggregated measure for a larger group of conversational system users, such that “anomalous” behavior (e.g., behavior that deviates from a normal behavior) may be identified. When a user is identified as exhibiting anomalous behavior, the conversational system may adapt its interactions with the user in order to encourage, discourage, or further observe the identified behavior. As a result, the conversational system may be able to verify a user's anomalous behavior, discourage the anomalous behavior, or take other action while interacting with the user.
Public/Granted literature
- US20190034411A1 CONVERSATIONAL SYSTEM USER BEHAVIOR IDENTIFICATION Public/Granted day:2019-01-31
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