公开(公告)号：US10860587B2

公开(公告)日：2020-12-08

申请号：US15622590

申请日：2017-06-14

Applicant: Microsoft Technology Licensing, LLC

Inventor： Emmanouil Koukoumidis ,  Joseph Edwin Johnson, Jr. ,  Dustin Isaac Abramson ,  Steven Gary Zittrower ,  Di Li ,  Ying Wang

IPC: G06F16/2457 ,  G06F16/242 ,  G06F16/332 ,  G06F16/387 ,  H04L12/58 ,  G06F40/242 ,  G06F40/295

Abstract: Systems and methods are disclosed for conversationally-relevant content requests. In one implementation, a first communication is processed to identify a first content element within the communication. The first content element is stored within a first content repository. A content request is generated based on the first content repository. The content request is provided to the user. A second communication is received from the user in response to the content request. An action is initiated based on the second communication.

公开(公告)号：US10574597B2

公开(公告)日：2020-02-25

申请号：US15707823

申请日：2017-09-18

Applicant: Microsoft Technology Licensing, LLC

Inventor： Joseph Edwin Johnson, Jr. ,  Matthew W Schuerman ,  Donald Frank Brinkman, Jr.

IPC: H04L12/58 ,  G06N5/00 ,  G06F17/27 ,  G06Q10/04 ,  G10L15/26 ,  G10L13/08

Abstract: Methods, systems, and computer programs are presented for providing a user interface (UI) for monitoring and debugging an Artificial Intelligence (AI) chatting hot. One method includes operations for receiving a selection on the UI to replay an electronic conversation between a first and a second party, selecting conversation data associated with the electronic conversation from a data log having conversation data from several electronic conversations, and analyzing the conversation data to identify conversation parameters. The conversation parameters include text in each entry of the electronic conversation, timing of the entries, and debugging parameters for each entry. The method further includes an operation for causing presentation of the electronic conversation on the UI, which includes presenting the text of each entry, the audio corresponding to speech associated with each entry timed according to the timing of the entry, and the debugging parameters embedded within the presented text.

公开(公告)号：US10535344B2

公开(公告)日：2020-01-14

申请号：US15617607

申请日：2017-06-08

Applicant: Microsoft Technology Licensing, LLC

Inventor： Joseph Edwin Johnson, Jr. ,  Emmanouil Koukoumidis ,  Donald Brinkman ,  Hailong Mu ,  Dustin Abramson ,  Hudong Wang ,  Dan Vann ,  Youssef Hammad

IPC: G10L15/22 ,  G10L25/63 ,  G06F3/16 ,  G10L15/18

Abstract: Examples of the present disclosure describe systems and methods relating to conversational system user experience. In an example, a conversational system may use one or more sensors of a user device to affect the topic or direction of a conversation or to identify a new conversation topic. The conversational system may also receive input from a user, wherein a GUI may enable the user to specify or alter semantic information used during the conversation. The GUI may comprise one or more skeuomorphic elements designed to provide a familiar or intuitive way for the user to interact with the conversational system. The GUI may also be used to disambiguate messages or convey emotion or sentiment to the user. In another example, haptic or audio feedback may be provided alongside a message to convey emotion to the user during the conversation.

公开(公告)号：US10468050B2

公开(公告)日：2019-11-05

申请号：US15623124

申请日：2017-06-14

Applicant: Microsoft Technology Licensing, LLC

Inventor： Dustin Isaac Abramson ,  Don Edward Diekneite ,  Joseph Edwin Johnson, Jr. ,  Kati Amanda London ,  Brandon Scott Jones ,  Kevin Michael Munoz

IPC: G10L25/51 ,  G06F17/27 ,  G10H1/00 ,  G10L15/26 ,  A63F13/80 ,  A63F13/54 ,  G10H1/40 ,  G10L15/02 ,  G10L15/22 ,  G09B7/06

Abstract: Among other things, embodiments of the present disclosure may be used to help train speech recognizers for improving generalized voice experience quality in a chat bot system. In some embodiments, the system provides users with games to play to increase user engagement with the chat bot system.

公开(公告)号：US10708201B2

公开(公告)日：2020-07-07

申请号：US16455285

申请日：2019-06-27

Applicant: Microsoft Technology Licensing, LLC

Inventor： Emmanouil Koukoumidis ,  Joseph Edwin Johnson, Jr. ,  Hailong Mu ,  Matthew W Schuerman ,  Ying Wang

IPC: G06F15/16 ,  H04L12/58 ,  G06F40/30

Abstract: Systems and methods are disclosed for response retrieval using communication session vectors. In one implementation, a first communication session is received. The first communication session includes a first communication. The first communication session is encoded as a first vector. A second vector is identified within a defined proximity of the first vector. The second vector represents a second communication session that includes a second communication. The second communication is provided within the first communication session in response to the first communication.

公开(公告)号：US10581765B2

公开(公告)日：2020-03-03

申请号：US15620724

申请日：2017-06-12

Applicant: Microsoft Technology Licensing, LLC

Inventor： Emmanouil Koukoumidis ,  Joseph Edwin Johnson, Jr. ,  Donald Brinkman ,  Dustin Abramson ,  Oussama Elachqar ,  Hailong Mu ,  Maria Alexandropoulou

IPC: H04L12/58 ,  G06F16/951 ,  G06F16/248 ,  G06F17/27

Abstract: Representative embodiments disclose mechanisms for discovering, synthesizing, presenting and interacting with multiple chat bots. A broker system can interact with a user and receive a query which is passed to a search engine. The search results are evaluated for bots provided by domains. The query can be submitted to the discovered bots. For domains that do not provide a bot, a bot can be synthesized if desired and the query submitted to the synthesized bots. Answers from the bots are retrieved. Answer are directly presented for bots that are directly surfaced to the user in the search results page. Answers can be fused for bots that are not directly surfaced to the user and presented via a broker bot. Answers from the one bot can be fed to other bots so that the bots can participate in a group chat between bots and the user.

公开(公告)号：US10853716B2

公开(公告)日：2020-12-01

申请号：US15391488

申请日：2016-12-27

Applicant: Microsoft Technology Licensing, LLC

Inventor： Joseph Edwin Johnson, Jr. ,  Emmanouil Koukoumidis ,  Daniel Vann ,  Hailong Mu

IPC: G06N3/00 ,  G06N5/04 ,  G06F16/532 ,  G06F16/901 ,  G06F16/9032 ,  G06F16/242 ,  G06N5/02 ,  G06N3/04

Abstract: Systems and methods for automated mathematical chatting. The systems and methods convert any identified non-numerical inputs into vectors and then perform the mathematical equation utilizing the vectors instead of the nonnumeric inputs along with any other identified numeric inputs to obtain a numerical vector result. The systems and methods decode the numerical vector result into a result feature and then search one or more databases for output based on the result feature. The systems and methods provide the selected output from the one or more databases in response to the mathematical query.

公开(公告)号：US10691896B2

公开(公告)日：2020-06-23

申请号：US16149211

申请日：2018-10-02

Applicant: Microsoft Technology Licensing, LLC

Inventor： Joseph Edwin Johnson, Jr. ,  Emmanouil Koukoumidis ,  Donald Brinkman ,  Matthew Schuerman

IPC: G10L15/00 ,  G06F40/35 ,  G10L25/63 ,  G06N3/00 ,  G06Q10/10 ,  G06N5/04

Abstract: Examples of the present disclosure describe systems and methods relating to conversational system user behavior identification. A user of the conversational system may be evaluated based on one or more factors. The one or more factors may be compared to an aggregated measure for a larger group of conversational system users, such that “anomalous” behavior (e.g., behavior that deviates from a normal behavior) may be identified. When a user is identified as exhibiting anomalous behavior, the conversational system may adapt its interactions with the user in order to encourage, discourage, or further observe the identified behavior. As a result, the conversational system may be able to verify a user's anomalous behavior, discourage the anomalous behavior, or take other action while interacting with the user.

公开(公告)号：US10374982B2

公开(公告)日：2019-08-06

申请号：US15639282

申请日：2017-06-30

Applicant: Microsoft Technology Licensing, LLC

Inventor： Emmanouil Koukoumidis ,  Joseph Edwin Johnson, Jr. ,  Hailong Mu ,  Matthew W Schuerman ,  Ying Wang

IPC: G06F15/16 ,  H04L12/58 ,  G06F17/27

Abstract: Systems and methods are disclosed for response retrieval using communication session vectors. In one implementation, a first communication session is received. The first communication session includes a first communication. The first communication session is encoded as a first vector. A second vector is identified within a defined proximity of the first vector. The second vector represents a second communication session that includes a second communication. The second communication is provided within the first communication session in response to the first communication.

公开(公告)号：US10991382B2

公开(公告)日：2021-04-27

申请号：US16582324

申请日：2019-09-25

Applicant: Microsoft Technology Licensing, LLC

Inventor： Dustin Isaac Abramson ,  Don Edward Diekneite ,  Joseph Edwin Johnson, Jr. ,  Kati Amanda London ,  Brandon Scott Jones ,  Kevin Michael Munoz

IPC: G09B7/06 ,  G10L25/51 ,  G10H1/00 ,  G10L15/26 ,  A63F13/80 ,  A63F13/54 ,  G10H1/40 ,  G06F40/253 ,  G10L15/02 ,  G10L15/22

Abstract: Among other things, embodiments of the present disclosure may be used to help train speech recognizers for improving generalized voice experience quality in a chat bot system. In some embodiments, the system provides users with games to play to increase user engagement with the chat bot system.