An elevator request authorization system is provided and includes a second server configured to grant an elevator use token upon request from a first server registerable with the second server for establishing secure communications between the second server and the first server. The first server is configured to be receptive of an elevator request relating to elevator usage by a user, to authenticate the user, to authorize the elevator usage by the user to which the elevator request relates, to request the elevator use token from the second server via the secure communications upon authentication and authorization and to deliver the elevator use token to the user upon receipt.