- 专利标题: Management of business process key performance indicators
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申请号: US12180955申请日: 2008-07-28
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公开(公告)号: US10832181B2公开(公告)日: 2020-11-10
- 发明人: Kiet Q. Nguyen , Annapureddy S. Reddy , Shubha S. Tangirala
- 申请人: Kiet Q. Nguyen , Annapureddy S. Reddy , Shubha S. Tangirala
- 申请人地址: US NY Armonk
- 专利权人: International Business Machines Corporation
- 当前专利权人: International Business Machines Corporation
- 当前专利权人地址: US NY Armonk
- 代理商 Christopher M. Pignato
- 主分类号: G06Q10/06
- IPC分类号: G06Q10/06
摘要:
A method for managing key performance indicators (KPIs) in an enterprise business having a plurality of business units can be provided. The method can include receiving a target for a general KPI and at least one constraint for a general attribute, wherein the general KPI is an aggregation of KPIs and wherein the general attribute is an aggregation of attributes. The method can further include reading a formula for each of the business units, wherein a formula defines how changes in a KPI are correlated with changes in the unit's attribute. The method can further include calculating for each business unit a separate target for the KPI of the business unit such that: a) the general attribute remains within the at least one constraint and b) the target for the general KPI is attained and sending to each business unit a separate target that was calculated.
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