Invention Grant
- Patent Title: Segmented social collaboration with communication arbitration
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Application No.: US16522770Application Date: 2019-07-26
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Publication No.: US10970663B2Publication Date: 2021-04-06
- Inventor: Lori L. Adington , Mary A. Curran , Dana L. Price , Eduardo Miguel Breijo Baullosa , Jonathan Dunne
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Keohane & D'Alessandro, PLLC
- Agent Maeve M. Carpenter; Maxine L. Barasch
- Main IPC: G06Q10/06
- IPC: G06Q10/06 ; G06Q10/10 ; G06Q50/00

Abstract:
Disclosed embodiments provide a computer-implemented technique for filtering electronic communication based on the current task of a user. The current task of a user is derived using a workflow segmentation model. A workflow segmentation model is derived based on user-defined activities, heuristics, location data, environmental data, and/or other input data. Prior to delivery, electronic communication directed to the user is analyzed based on sender, subject, message content, time of day, and/or other criteria to determine if the message should be presented to the user immediately, or deferred, based on the relevance of the message to the current task of the user.
Public/Granted literature
- US20200219031A1 SEGMENTED SOCIAL COLLABORATION WITH COMMUNICATION ARBITRATION Public/Granted day:2020-07-09
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