An automatic descale and sanitize process for an ice maker which requires less user intervention and time. During descaling, a main water reservoir of an ice maker sump is filled with water to a descale water level and mixes with a cleaner placed in the main water reservoir. The water/cleaner mixture is pumped through the ice maker to descale the water system and freeze plate. During sanitizing, the sump is filled with water to a sanitize water level, above the descale water level, and mixes with sanitizer placed in a sanitizer reservoir of the sump. The water/sanitizer mixture is pumped through the ice maker to sanitize the water system and freeze plate. During descaling, the sanitizer placed in the sanitizer reservoir does not come into contact with the water in the main water reservoir. After the descale and sanitize process, the ice maker can return to making ice.