A method, system and computer program product for handling legal matters. Current and historical records associated with legal matters are analyzed. A model (hypothetical) legal matter is constructed based on such analysis. A notice based on the constructed model legal matter is created to be sent to custodians to collect and return data used in handling the model legal matter. The data collected by the custodians is then analyzed. Furthermore, the missing information from the data collected by the custodians as well as the data found and not found by the custodians from the identified missing information are analyzed. An action plan is created to handle the model legal matter based on these analyses. In this manner, by creating and utilizing such action plans, information to be collected for handling similar new legal matters will be most complete.