Intelligent user device management in a multi device environment
Abstract:
An incoming communication is received. For example, an incoming voice call is received for a user. A rule is applied to the incoming communication. The rule is based on sensor information associated with the user, presence information associated with the user, and a prior history of handling communications by the user. In response to applying the rule to the incoming communication, a method of notifying the user of the incoming communication is determined. For example, a voice call may be converted to a text communication where the user is notified via text. The incoming communication is routed to a user communication device of the user based on the rule.
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