Invention Grant
- Patent Title: Detecting and diagnosing call quality degradation issues using data session record data
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Application No.: US16381227Application Date: 2019-04-11
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Publication No.: US11121909B2Publication Date: 2021-09-14
- Inventor: Parul Gupta , Shivkumar Kalyanaraman , Bong Jun Ko , Vinay Kumar Kolar , Ravi Kothari , Kang-Won Lee , Ramya Raghavendra , Dinesh C. Verma , Petros Zerfos
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agency: Cantor Colburn LLP
- Agent Vazken Alexanian
- Main IPC: H04L12/24
- IPC: H04L12/24 ; H04M3/22 ; H04L29/06 ; H04L29/14
Abstract:
A computer-implemented method includes: receiving, using a processor, multiple data session records (DSRs); storing the multiple DSRs in a memory communicatively coupled to the processor; analyzing, using the processor, the stored multiple DSRs for temporal and spatial data; and determining, using the processor, quality degradation by using the temporal and spatial data for the stored multiple DSRs.
Public/Granted literature
- US20200328934A1 DETECTING AND DIAGNOSING CALL QUALITY DEGRADATION ISSUES USING DATA SESSION RECORD DATA Public/Granted day:2020-10-15
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