Invention Grant
- Patent Title: Extensible framework for reporting automated workflow analytics
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Application No.: US16714609Application Date: 2019-12-13
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Publication No.: US11171898B2Publication Date: 2021-11-09
- Inventor: Zachary Jake Barbitta , Aprajita Arora , Preetam Dasgupta , Prateek Mehrotra , Austin M. Nevins , Mohit Kumar Palriwal , Michael Sadahiro , Jonathan Edward Suchland , Kuangyou Yao , Justin Lowry , Attila Zoltan Kovacs
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: Lee & Hayes, P.C.
- Main IPC: H04L12/58
- IPC: H04L12/58 ; H04L29/08 ; G06Q30/02 ; G06Q10/06 ; G06F3/0482 ; G06F3/0486

Abstract:
A workflow manager can be configured to present a graphical interface to an entity and display a current status of a user population within an active workflow. The workflow manager can identify and monitor individual user actions associated with user paths of the active workflow. The workflow manager can generate user path and workflow analytics that identify the progress of individual users and summarize the overall progress of the user population within the active workflow. The workflow analytics can be generated from event notifications that are emitted by the communications and filters of the active workflow. The graphical interface can be actively updated, in response to the emission of the event notifications, to present the workflow analytics and user population progress to the entity.
Public/Granted literature
- US20210136027A1 EXTENSIBLE FRAMEWORK FOR REPORTING AUTOMATED WORKFLOW ANALYTICS Public/Granted day:2021-05-06
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