Root cause discovery system
Abstract:
A system and method for determining enterprise metrics of an enterprise application is described. The system receives a root cause definition that identifies enterprise user metrics and predefined parameters for the enterprise user metrics. The enterprise user metrics identify operation metrics of the enterprise application by users of the enterprise. The system stores the root cause definition in a library of root causes definitions. The system receives a selection of a plan that identifies an operation attribute of the enterprise application. The system identifies a root cause from the library of root causes definitions based on the plan. The system generates a recommendation based on the identified root cause.
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