- 专利标题: Application usage and process monitoring in an enterprise environment having agent session recording for process definition
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申请号: US16988813申请日: 2020-08-10
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公开(公告)号: US11348051B2公开(公告)日: 2022-05-31
- 发明人: Eshai Livne , Itai Nahshon , Paul Harold Leamon
- 申请人: IEX Corporation
- 申请人地址: US TX Richardson
- 专利权人: IEX Corporation
- 当前专利权人: IEX Corporation
- 当前专利权人地址: US TX Richardson
- 代理机构: Pearl Cohen Zedek Latzer Baratz LLP
- 主分类号: G06Q10/06
- IPC分类号: G06Q10/06
摘要:
A real-time activity monitor (RTAM) operates within or in association with a machine (such as a desktop) within a back office environment to automatically track and record desktop processing activities, application usage, as well as manual processing. The real-time activity monitor provides visibility into real-time task processing at the client desktop to enable an enterprise to address back office operational inefficiencies that are exposed by the data. According to a further feature, a recording approach is used to enable a user of the system to automatically define processes and tasks to be monitored. The approach obviates manual configuration by recording application usage actions and then using these interactions as a template for a new process object to be monitored. In an alternative embodiment, the process recorder captures screenshots and enables screen element bookmarking.
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