Invention Grant
- Patent Title: Systems and methods for analyzing computer input to provide suggested next action for automation
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Application No.: US16984938Application Date: 2020-08-04
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Publication No.: US11379772B2Publication Date: 2022-07-05
- Inventor: Eitan Oberman , Adi Levinshtein , Eran Roseberg
- Applicant: NICE LTD.
- Applicant Address: IL Ra'anana
- Assignee: NICE LTD.
- Current Assignee: NICE LTD.
- Current Assignee Address: IL Ra'anana
- Agency: Pearl Cohen Zedek Latzer Baratz LLP
- Main IPC: G06Q10/00
- IPC: G06Q10/00 ; G06Q10/06 ; G06Q10/10

Abstract:
A system and method may determine, e.g. for suggestion to an automation designer, a next action in an automation sequence of actions being created. The automation sequence may include actions executed by a computer system which substitute for actions taken by a user operating a computer system. A sequence of actions may be received, a database of action sequences may be searched for a set of action sequences corresponding to the sequence of actions, and the next action may be presented or determined as being the for example a subsequent new action immediately after the last action matching any action from the received sequence of actions in an action sequence in the set of action sequences.
Information query