A data collector agent (DCA) connector component running on a cloud computing network signals to a device interfacing platform component that a work request is ready. The device interfacing platform component runs on the cloud computing network and interfaces a device located outside the cloud computing network to the cloud computing network. The work request is for the DCA connector component to perform in conjunction with the device. The DCA connector component establishes a communication session with the device via the device interfacing platform component as initiated by the device. The DCA connector component performs the work request in conjunction with the device by tunneling to the device through the established communication session.