• Patent Title: Method for establishing a communication with an interactive server
  • Application No.: US16623602
    Application Date: 2018-06-12
  • Publication No.: US11445064B2
    Publication Date: 2022-09-13
  • Inventor: Francois ToutainEmmanuel Le HuerouEric Beaufils
  • Applicant: ORANGE
  • Applicant Address: FR Issy-les-Moulineaux
  • Assignee: ORANGE
  • Current Assignee: ORANGE
  • Current Assignee Address: FR Issy-les-Moulineaux
  • Agency: Westman, Champlin & Koehler, P.A.
  • Agent David D. Brush
  • Priority: FR1755581 20170619
  • International Application: PCT/FR2018/051358 WO 20180612
  • International Announcement: WO2018/234655 WO 20181227
  • Main IPC: H04M3/493
  • IPC: H04M3/493 H04M7/00
Method for establishing a communication with an interactive server
Abstract:
A method for establishing a second communication according to a second modality on based on a first communication established according to a first modality between a communication terminal and an interactive server, the server reacting, according to a predefined logic, to commands received from the terminal, the logic being predefined by states and by conditions of transitions between the states. The method includes the server: obtaining a command for establishing a second communication according to a second modality; storing a context representative of interactions taken place between the terminal and the server in the course of the first communication in association with a public identity, the context including a state occupied by the server in the course of the first communication; establishing the second communication according to the second modality toward a recipient terminal designated by the stored public identity; and configuring the second communication based on the stored context.
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