- Patent Title: Method for establishing a communication with an interactive server
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Application No.: US16623602Application Date: 2018-06-12
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Publication No.: US11445064B2Publication Date: 2022-09-13
- Inventor: Francois Toutain , Emmanuel Le Huerou , Eric Beaufils
- Applicant: ORANGE
- Applicant Address: FR Issy-les-Moulineaux
- Assignee: ORANGE
- Current Assignee: ORANGE
- Current Assignee Address: FR Issy-les-Moulineaux
- Agency: Westman, Champlin & Koehler, P.A.
- Agent David D. Brush
- Priority: FR1755581 20170619
- International Application: PCT/FR2018/051358 WO 20180612
- International Announcement: WO2018/234655 WO 20181227
- Main IPC: H04M3/493
- IPC: H04M3/493 ; H04M7/00

Abstract:
A method for establishing a second communication according to a second modality on based on a first communication established according to a first modality between a communication terminal and an interactive server, the server reacting, according to a predefined logic, to commands received from the terminal, the logic being predefined by states and by conditions of transitions between the states. The method includes the server: obtaining a command for establishing a second communication according to a second modality; storing a context representative of interactions taken place between the terminal and the server in the course of the first communication in association with a public identity, the context including a state occupied by the server in the course of the first communication; establishing the second communication according to the second modality toward a recipient terminal designated by the stored public identity; and configuring the second communication based on the stored context.
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