This disclosure relates to a communication method and apparatus. The method includes: receiving, by a terminal device, a reference signal sent by a network device; measuring the reference signal to obtain at least one piece of beam quality; and reporting specified differential beam quality indication information to the network device, where the specified differential beam quality indication information is used to indicate that beam quality reporting is abnormal, and/or the specified differential beam quality indication information is used to indicate that beam quality corresponding to the specified differential beam quality indication information is a specified value. A corresponding apparatus is further disclosed. According to the solution in this disclosure, specified differential beam quality indication information is used to indicate that beam quality reporting is abnormal or indicate that beam quality is a specified value, so that beam quality can be accurately reported.