The present disclosure provides a method and an apparatus for processing a service request. The method includes: sending a query request for querying a domain name of a server to a DNS; receiving a query response returned according to the query request, where the query response carries a first identifier of an IDGW; sending a service request to the IDGW according to the first identifier, where the service request is used for the IDGW to convert the first identifier into a second identifier of the server and forward the service request to the server according to the second identifier; and receiving a service response message returned from the server in response to the service request.