Invention Grant
- Patent Title: Contact resolution for communications systems
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Application No.: US16878315Application Date: 2020-05-19
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Publication No.: US11495224B2Publication Date: 2022-11-08
- Inventor: Someshwaran Elangovan , Aparna Nandyal , Venkatesh Kancharla , Arun Rajendran , Sumedha Arvind Kshirsagar , Christopher Geiger Parker
- Applicant: Amazon Technologies, Inc.
- Applicant Address: US WA Seattle
- Assignee: Amazon Technologies, Inc.
- Current Assignee: Amazon Technologies, Inc.
- Current Assignee Address: US WA Seattle
- Agency: Pierce Atwood LLP
- Main IPC: G10L15/22
- IPC: G10L15/22 ; G10L15/18 ; G10L15/06 ; H04M1/27 ; G06F16/14 ; G10L15/26 ; H04L61/4594

Abstract:
Methods and systems for performing contact resolution are described herein. When initiating a communications session using a voice activated electronic device, a contact name may be resolved to determine an appropriate contact with which the communications session may be directed to. Contacts from an individual's contact list may be queried to determine a listing of probable contacts associated with the contact name, and contact identifiers associated with the contact may be determined. Using one or more rules for disambiguating between similar contact names, a single contact may be identified, and a communications session with that contact may be initiated.
Public/Granted literature
- US20200349943A1 CONTACT RESOLUTION FOR COMMUNICATIONS SYSTEMS Public/Granted day:2020-11-05
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