Invention Grant
- Patent Title: Displaying a database record in a chat platform
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Application No.: US16926166Application Date: 2020-07-10
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Publication No.: US11522824B2Publication Date: 2022-12-06
- Inventor: Nate Botwick , Anh Khuc , Ben Cronin , Matt Chan , Chris Masterson , Dave Engelberg , Diana Berlin , Merwan Hade , John Brock , Andy Chung , Justin Edmund , Norris Lee
- Applicant: salesforce.com, inc.
- Applicant Address: US CA San Francisco
- Assignee: salesforce.com, inc.
- Current Assignee: salesforce.com, inc.
- Current Assignee Address: US CA San Francisco
- Agency: Sterne, Kessler, Goldstein & Fox P.L.L.C.
- Main IPC: H04L51/42
- IPC: H04L51/42 ; G06F16/9032 ; G06F16/903 ; H04L51/046 ; H04L51/00 ; H04L51/216

Abstract:
Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for displaying a database record in a chat platform. In a given embodiment, a server may detect a request to launch a search window, including an input field. The server may cause the display of the search window, including the input field, in response to detecting the request to launch the search window. The server may receive a string via the input field. The server may query a database for a database record matching the string. The server may receive a selection of the database record from the chat participant. The server may cause display of a subset of fields of the database record in the chat session.
Public/Granted literature
- US20220014492A1 DISPLAYING A DATABASE RECORD IN A CHAT PLATFORM Public/Granted day:2022-01-13
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