Invention Grant
- Patent Title: Method and system for conversational input device with intelligent crowd-sourced options
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Application No.: US15614727Application Date: 2017-06-06
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Publication No.: US11537644B2Publication Date: 2022-12-27
- Inventor: Andrew J. Smith , Saravana Perumal Shanmugam , Adam Kenneth Hosp , Ted P. Sanders, Jr. , Michael K. Forbis , Sarala Buradagunta
- Applicant: Mastercard International Incorporated
- Applicant Address: US NY Purchase
- Assignee: Mastercard International Incorporated
- Current Assignee: Mastercard International Incorporated
- Current Assignee Address: US NY Purchase
- Agency: Panitch Schwarze Belisario & Nadel LLP
- Main IPC: G06F16/00
- IPC: G06F16/00 ; G06F16/332 ; G06Q10/06 ; G10L15/18 ; G06F16/435 ; G06F16/242

Abstract:
A method and system are described that provide responses to natural language queries regarding the performance of a business. The method and system provide for crowd-sourced data to determine natural language query suggestions to transmit to a user, based upon previously submitted questions of the user and/or similar merchants to the user. Natural language query suggestions may be provided as utterances to a keyboard of a merchant user. The merchant user may select one or more suggestions provided. The use of natural language queries and responses allows a merchant without a business intelligence background to obtain business insights easily and accurately assess his performance (e.g., against similar merchants, etc.) without personally identifiable or confidential information of other merchants being compromised.
Public/Granted literature
- US20180349473A1 METHOD AND SYSTEM FOR CONVERSATIONAL INPUT DEVICE WITH INTELLIGENT CROWD-SOURCED OPTIONS Public/Granted day:2018-12-06
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