An electronic apparatus and a control method are provided. The electronic apparatus includes a transceiver, a memory configured to store an artificial intelligence (AI) model, and a processor configured to control the transceiver to receive environment information from at least one of a plurality of devices that are connected to the electronic apparatus, determine that a predicted device of the plurality of devices will lose a network connection based on the first AI model and the environment information, and in response to determining the predicted device will lose the network connection, maintain the network connection of the predicted device through another device of the plurality of devices. The electronic apparatus may use a rule-based model or an AI model trained by using at least one of a machine learning algorithm, a neural network algorithm, or a deep-learning algorithm.