An information management method includes: receiving an information import request sent by a first agent node, where the information import request includes a first identifier of a user; obtaining a second identifier of the user based on the information import request, and obtaining to-be-imported personal information corresponding to the second identifier of the user; and sending metadata of the user to a block chain node, to store the metadata of the user into the block chain system. In this way, personal information of the user is registered in the block chain system, so that security of the personal information can be effectively ensured, and the user can perform management of and provide external authorized access to the personal information of the user in a unified manner.