The present disclosure relates to a retrieval method including: generating a graph representing a set of users, items, and queries; generating clusters from the media items; generating embeddings for each cluster from embeddings of the items within the corresponding cluster; generating augmented query embeddings for each cluster from the embedding of the corresponding cluster and query embeddings of the queries; inputting the cluster embeddings and the augmented query embeddings to a layer of a graph convolutional network (GCN) to determine user embeddings of the users; inputting the embedding of the given user and a query embedding of the given query to a layer of the GCN to determine a user-specific query embedding; generating a score for each of the items based on the item embeddings and the user-specific query embedding; and presenting the items having the score exceeding a threshold.