Invention Grant
- Patent Title: Composite index on hierarchical nodes in the hierarchical data model within a case model
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Application No.: US16918723Application Date: 2020-07-01
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Publication No.: US11762920B2Publication Date: 2023-09-19
- Inventor: Jeroen M. van Rotterdam , Satyapal P. Reddy , Xiaoting Tang , Muneer Ahmed
- Applicant: Open Text Corporation
- Applicant Address: CA Waterloo
- Assignee: OPEN TEXT CORPORATION
- Current Assignee: OPEN TEXT CORPORATION
- Current Assignee Address: CA Waterloo
- Agency: Sprinkle IP Law Group
- Main IPC: G06F16/00
- IPC: G06F16/00 ; G06F16/93 ; G06F8/20 ; G06F16/83 ; G06F16/28 ; G06F40/186 ; G06Q10/067 ; G06F16/22 ; G06F16/2453

Abstract:
Case management systems and techniques are disclosed. In various embodiments, searching case instances is facilitated. An indication to create a composite index across hierarchical case nodes comprising a case model is received. Case instance data associated with the case model is used to generate the composite index. The composite index is made available to be used to optimize searches of a plurality of case instances with which the case instance data is associated.
Information query