Auto-notification and escalation engine for journey management
摘要:
A method for journey management is disclosed. The method includes retrieving, from a geographical information system (GIS), journeyer contact information and scheduled check-in time of a journeyer who is dispatched on a journey, determining, based on a current time, a tiered late check-in status of the journeyer with respect to the scheduled check-in time, identifying, based on the tiered late check-in status, a notification entity, retrieving, from the GIS, notification contact information of the notification entity, and sending, based on the journeyer contact information and the notification contact information, an alert to the journeyer and the notification entity.
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