- 专利标题: Auto-notification and escalation engine for journey management
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申请号: US17644808申请日: 2021-12-17
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公开(公告)号: US12089131B2公开(公告)日: 2024-09-10
- 发明人: Faisal Yousef Alhammad , Fawaz Kadannam Patta , Hussain M. Alnasser
- 申请人: SAUDI ARABIAN OIL COMPANY
- 申请人地址: SA Dhahran
- 专利权人: SAUDI ARABIAN OIL COMPANY
- 当前专利权人: SAUDI ARABIAN OIL COMPANY
- 当前专利权人地址: SA Dhahran
- 代理机构: Osha Bergman Watanabe & Burton LLP
- 主分类号: H04W4/90
- IPC分类号: H04W4/90 ; G06F16/29 ; G06Q10/02 ; G08G1/00 ; H04L51/046 ; H04W4/029 ; H04W4/14
摘要:
A method for journey management is disclosed. The method includes retrieving, from a geographical information system (GIS), journeyer contact information and scheduled check-in time of a journeyer who is dispatched on a journey, determining, based on a current time, a tiered late check-in status of the journeyer with respect to the scheduled check-in time, identifying, based on the tiered late check-in status, a notification entity, retrieving, from the GIS, notification contact information of the notification entity, and sending, based on the journeyer contact information and the notification contact information, an alert to the journeyer and the notification entity.
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