In some implementations, a device associated with a vehicle may receive, based on user input to an interface of the vehicle, information indicating an incident associated with the vehicle, wherein the user input indicates at least one of: whether the incident is associated with the user of the vehicle, or whether the incident is associated with an event outside of the vehicle. The device may transmit, to a system and via a transceiver of the vehicle, a message indicating the incident associated with the vehicle. The device may receive, from the system and via the transceiver of the vehicle, an acknowledgement of the message, wherein the acknowledgement indicates a classification of the incident. The device may cause the vehicle to perform one or more actions based on the incident associated with the vehicle and based on the classification of the incident.