- 专利标题: Automatic engagement analytics in collaboration and conferencing
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申请号: US17967629申请日: 2022-10-17
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公开(公告)号: US12108190B2公开(公告)日: 2024-10-01
- 发明人: Preetam Pete Shenoy
- 申请人: Avaya Management L.P.
- 申请人地址: US NC Durham
- 专利权人: Avaya Management L.P.
- 当前专利权人: Avaya Management L.P.
- 当前专利权人地址: US NC Durham
- 代理机构: Sheridan Ross P.C.
- 主分类号: H04N7/15
- IPC分类号: H04N7/15 ; G06F3/01 ; H04L12/18 ; H04L65/4038 ; H04N7/14
摘要:
Participant attendance is readily determined for remote conferences over a network via use of associated participant devices. Going beyond mere attendance, engagement of a participant is determined by observing their actions (e.g., gestures, head movement, eye position) and interactions (e.g., talking, text chat, etc.) within the conference. Such engagement is scored and the value of the score is then used to trigger engagement responses, such as reporting the score to a repository or stakeholder, or initiating a remediation action, such as addressing a network fault.
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