Anonymizing caller identity based on voice print match
Abstract:
Methods and systems for anonymizing an identity of a caller using a voice print match. One system includes a surveillance system including a camera and a microphone; and a dispatch computer. The dispatch computer is configured to receive a voice call from the caller, generate a voice print from the voice call, compare the voice print to a plurality of stored voice prints, and, in response to the voice print not matching any of the plurality of stored voice prints, transmit the voice print to the surveillance system. The surveillance system is configured to receive the voice print, capture audio data via the microphone, compare the audio data to the voice print, and, in response to identifying a match between the voice print and the audio data, tag image data, captured via the camera, corresponding to the audio data for redaction.
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