Embodiments are directed towards systems and methods for managing user experiences during cellular telecommunication outages within a wireless telecommunication network, such as a wireless 5G network. Example embodiments include systems and methods managing user experiences during a cellular telecommunication network outage utilizing a backup data center. For example, in response to the distributed unit (DU) detecting there exists the failure in communication between the DU and the corresponding primary centralized unit control plane (CU-CP), the system causes the DU to switch from using the corresponding primary CU-CP to using the secondary CU-CP of a secondary CU hosted on the backup cloud-native virtualized compute instance based on utilizing a secondary ID pre-configured on the DU.