Embodiments are directed towards systems and methods for managing user experiences during cellular telecommunication outages within a wireless telecommunication network, such as a wireless 5G network. Example embodiments include systems and methods for managing user experiences during a cellular telecommunication network outage involving network communication failure detection and performing different recovery actions in response to detecting a failure in communication between certain telecommunication network components and/or failure of certain network links. For example, the system may perform different recovery actions in response to the failure in communication being due to a detected inactive network link to the central unit control plane (CU-CP) versus the CU-CP itself being initially indicated as inactive