A method of diverting a hunting function of a PSTN central office switch is provided. The method diverts a hunting function in the event a channel within a hunting group is available but a call can not be completed. The method comprises detecting a status of a plurality of user channels to determine whether all user channels associated with the hunting group are in use and providing a hunting diversion message to the PSTN central office switch in response to determining that all user channels associated with the hunting group are in use. The method also comprises detecting at least one user channel associated with the hunting group is available for an inbound call and providing a hunting enable message to the PSTN central office switch in response to determining that at least one user channel associated with the hunting group is available for an inbound call.