Invention Application
- Patent Title: Solution network knowledge verification
- Patent Title (中): 解决方案网络知识验证
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Application No.: US10697739Application Date: 2003-10-30
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Publication No.: US20050097507A1Publication Date: 2005-05-05
- Inventor: Larry White , James Enis
- Applicant: Larry White , James Enis
- Main IPC: G06F9/44
- IPC: G06F9/44
Abstract:
A method for verifying solutions provided by a solution network which includes automatically associating a call from a customer with a solution that is provided to the customer to solve an issue, waiting a predetermined amount of time to verify whether the customer contacts the solution network again and indicates a successful resolution to the issue if no contact is made by the customer within the predetermined amount of time.
Information query
