发明申请
US20050178824A1 ON-LINE MERCHANT SERVICES SYSTEM AND METHOD FOR FACILITATING RESOLUTION OF POST TRANSACTION DISPUTES
审中-公开
在线商业服务系统及方法,以促进邮政交易争议的解决
- 专利标题: ON-LINE MERCHANT SERVICES SYSTEM AND METHOD FOR FACILITATING RESOLUTION OF POST TRANSACTION DISPUTES
- 专利标题(中): 在线商业服务系统及方法,以促进邮政交易争议的解决
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申请号: US10711388申请日: 2004-09-15
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公开(公告)号: US20050178824A1公开(公告)日: 2005-08-18
- 发明人: Blake Benson , Naveen Jaiswal , Dean Kerl , Sukumar Rajagopalan , Judith Continelli , Sandy Hazeltine
- 申请人: Blake Benson , Naveen Jaiswal , Dean Kerl , Sukumar Rajagopalan , Judith Continelli , Sandy Hazeltine
- 申请人地址: US NY New York
- 专利权人: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
- 当前专利权人: AMERICAN EXPRESS TRAVEL RELATED SERVICES COMPANY, INC.
- 当前专利权人地址: US NY New York
- 主分类号: G06Q10/00
- IPC分类号: G06Q10/00 ; G06K5/00 ; G06F17/60
摘要:
A system is disclosed for facilitating the handling of post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of processing a plurality of image files. A party in dispute (such as a merchant) may browse their workstation for image files, choose the appropriate image files, and transmit the image files over the communication channel to a server for processing.