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1.发明申请ON-LINE MERCHANT SERVICES SYSTEM AND METHOD FOR FACILITATING RESOLUTION OF POST TRANSACTION DISPUTES 审中-公开在线商业服务系统及方法，以促进邮政交易争议的解决公开(公告)号：US20050178824A1
公开(公告)日：2005-08-18
申请号：US10711388
申请日：2004-09-15
申请人： Blake Benson , Naveen Jaiswal , Dean Kerl , Sukumar Rajagopalan , Judith Continelli , Sandy Hazeltine
发明人： Blake Benson , Naveen Jaiswal , Dean Kerl , Sukumar Rajagopalan , Judith Continelli , Sandy Hazeltine
摘要： A system is disclosed for facilitating the handling of post transactional credit disputes in real-time via a variety of transactional environments and architectures. The system includes one or more workstations linked to a communication channel and one or more servers with at least one having capability of processing a plurality of image files. A party in dispute (such as a merchant) may browse their workstation for image files, choose the appropriate image files, and transmit the image files over the communication channel to a server for processing.
摘要翻译： 公开了一种通过各种事务环境和体系结构实时地处理后期交易信用纠纷的系统。 该系统包括链接到通信信道的一个或多个工作站和具有处理多个图像文件的能力的至少一个的一个或多个服务器。 争议方（如商家）可以浏览其工作站的图像文件，选择适当的图像文件，并通过通信通道将图像文件传输到服务器进行处理。
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公开(公告)号：US20050038735A1
公开(公告)日：2005-02-17
申请号：US10914667
申请日：2004-08-09
申请人： Mary Goldman , Debbie Holmes , Gordon Hunt , Gary Luke , Sukumar Rajagopalan , Debra Varty , Vinod Yadav
发明人： Mary Goldman , Debbie Holmes , Gordon Hunt , Gary Luke , Sukumar Rajagopalan , Debra Varty , Vinod Yadav
CPC分类号： G06Q10/10 , G06Q40/025
摘要： Facilitating the processing of requests for status of an application for a credit card or other financial instrument. An applicant for the financial instrument provides a request for status of the application, including with the request information related to an identification of the applicant. The request is validated using the identification information, and status information related to the request is obtained, if available. Based upon the validation and status information, if available, the status information is selectively providing to the applicant via a non-voice communication such as in an e-mail or web page.
摘要翻译： 促进处理信用卡或其他金融工具申请状态的请求。 金融工具申请人提供申请状态的请求，包括与申请人的身份证明相关的请求信息。 使用识别信息验证请求，并获得与请求相关的状态信息（如果可用）。 基于验证和状态信息（如果可用），状态信息通过诸如电子邮件或网页之类的非语音通信选择性地提供给申请者。
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