A computer program or method provides away messages from a first user to other users of a communications system, where the first user has grouped the other users into two or more groups. An interface is provided to the first user that displays representations of the other users in a manner that identifies how the first user has grouped the other users into the groups. The first user is able to select a selected group from the groups using the interface. The first user also is able to set a group away message for the selected group using the interface. The group away message is sent to a second user that has been grouped in the selected group when the second user attempts to communicate with the first user using the communications system and the first user is offline.