发明申请
- 专利标题： Telephony and web services coordination
- 专利标题（中）： 电话和网络服务协调
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申请号： US11262097申请日： 2005-10-28
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公开(公告)号： US20070116223A1公开(公告)日： 2007-05-24
- 发明人: Paul Burke , Gregory Evans , Scott McGlashan , David Isaacson , Sandra Shillinger , Gerald Winsor
- 申请人： Paul Burke , Gregory Evans , Scott McGlashan , David Isaacson , Sandra Shillinger , Gerald Winsor
- 主分类号： H04M3/42
- IPC分类号： H04M3/42 ; H04L12/66
摘要：
Systems and methods are provided for coordinating telephony and web services. One method embodiment includes defining a call control XML (ccXML) element associated with accessing a web service application. The method includes extracting a session identification (ID) from a ccXML action in a telephony session. The session ID is used to store and retrieve session context in a context repository. A web service application is invoked using the session ID to coordinate events and context between the telephony session and the web service application.
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