摘要:
Systems and methods are provided for coordinating telephony and web services. One method embodiment includes defining a call control XML (ccXML) element associated with accessing a web service application. The method includes extracting a session identification (ID) from a ccXML action in a telephony session. The session ID is used to store and retrieve session context in a context repository. A web service application is invoked using the session ID to coordinate events and context between the telephony session and the web service application.
摘要:
Systems and methods, including computer executable instructions, are provided for telephony service chaining. One method includes invoking a first application in a telephony session. The method includes retrieving a session context associated with the first application and using the session context an input to invoke a second application in the telephony session.
摘要:
Methods and systems of identifying and measuring the effectiveness of mobile services and their GTM (go-to-market), process, and technology links are described. A mobile service provider identifies a business goal. A mobile service, processes and technology intended to achieve that goal are identified. Processes and technology are evaluated against a continuum to identify gaps for successful service launch. Metrics for measuring the effect of implementing the mobile service are established based on the above. After the mobile service provider implements the mobile service, input information that measures the effect of implementing the mobile service is compared against an expected value of the metric. The mobile service, processes and infrastructure can be reviewed and adjusted if the comparison indicates the expected value is not satisfied.
摘要:
Systems, methods, and device are provided for a user profile service. One embodiment includes a method for user profile service. The method includes collecting user profile data from different network sources in a localized database. Business rules are provided to an application server to manage access to the collected user profile data in the database. The method further includes allowing different network service applications to access the collected user profile data as determined by the business rules.
摘要:
A taxonomy is disclosed for describing mobile electronic services (MES) comprising a tree structure for organizing descriptive characteristics of the MES, wherein the tree structure includes: a root level for identifying an environment to which the MES is directed; a service model level for identifying a plurality of service categories; an entity level for identifying a plurality of accessing entity categories; a platform level for identifying a plurality of available component platforms; a class level for identifying a plurality of application characteristics; and an application level for identifying a plurality of specific MES applications; and metadata for identifying additional information relevant to selection of the MES.
摘要:
A system for providing services to subscribers of a network supports the provision of a plurality of different services to multiple subscribers. A first processing unit comprises a web container and provides a first execution environment for a first set of software applications. A second processing unit provides a second execution environment for a second set of software applications. One of the processing units comprises a state identification unit for identifying dynamic session-based state information, and the delivery of services by the first and second processing units takes into account the dynamic state information. This can facilitate the delivery of services in a manner which is tailored more closely to subscriber requirements, which vary in a dynamic manner.