发明申请
- 专利标题： Remote maintenance system, mail connect confirmation method, mail connect confirmation program and mail transmission environment diagnosis program
- 专利标题（中）： 远程维护系统，邮件连接确认方法，邮件连接确认程序和邮件传输环境诊断程序
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申请号： US11341671申请日： 2006-01-27
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公开(公告)号： US20070174742A1公开(公告)日： 2007-07-26
- 发明人: Tomohiro Hikita , Yoshihiro Kimura , Ikuko Tachibana , Toshiaki Hayashi , Takashi Tanifuji , Keisuke Horigami , Yasutaka Tanikawa
- 申请人： Tomohiro Hikita , Yoshihiro Kimura , Ikuko Tachibana , Toshiaki Hayashi , Takashi Tanifuji , Keisuke Horigami , Yasutaka Tanikawa
- 专利权人： FUJITSU LIMITED
- 当前专利权人： FUJITSU LIMITED
- 优先权： JPJP2005-298477 20051013
- 主分类号： G06F11/00
- IPC分类号： G06F11/00
摘要：
When a fault is detected by a surveillance agent mounted in a user device, fault information is reported to a maintenance center device by an electronic mail through an internet. The user device is provided with a connect confirmation unit to prepare and transmit connect confirmation mails of a plurality of patterns different in mail content, and the maintenance center device is provided with a diagnosis unit, which diagnose a mail transmission environment of the user device from the reception result of one or a plurality of connect confirmation mails received within a fixed period of time and transmits a diagnosis result to the user device by the electronic mail.
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