摘要:
When a fault is detected by a surveillance agent mounted in a user device, fault information is reported to a maintenance center device by an electronic mail through an internet. The user device is provided with a connect confirmation unit to prepare and transmit connect confirmation mails of a plurality of patterns different in mail content, and the maintenance center device is provided with a diagnosis unit, which diagnose a mail transmission environment of the user device from the reception result of one or a plurality of connect confirmation mails received within a fixed period of time and transmits a diagnosis result to the user device by the electronic mail.
摘要:
When a fault is detected by a surveillance agent mounted in a user device, fault information is reported to a maintenance center device by an electronic mail through an internet. The user device is provided with a connect confirmation unit to prepare and transmit connect confirmation mails of a plurality of patterns different in mail content, and the maintenance center device is provided with a diagnosis unit, which diagnose a mail transmission environment of the user device from the reception result of one or a plurality of connect confirmation mails received within a fixed period of time and transmits a diagnosis result to the user device by the electronic mail.
摘要:
A registration management apparatus and a registration management program allow minimization of the burden on the user when making user registration. The apparatus includes an information acquisition section that acquires product information concerning a product to be registered, an authorized registration propriety decision section that decides the propriety of authorized registration of the product on the basis of the product information acquired by the information acquisition section, a condition information storage section that stores temporary registration condition information specifying conditions for temporary registration of the product, and a temporary registration section that temporarily registers the product if it is decided to be improper for authorized registration by the authorized registration propriety decision section and the product information concerning the product conforms to the temporary registration conditions.