发明申请
- 专利标题： Systems and Methods For Generating and Distributing Executable Procedures For Technical Desk-Side Support
- 专利标题（中）： 用于生成和分发可执行程序的技术桌面支持的系统和方法
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申请号： US11836127申请日： 2007-08-08
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公开(公告)号： US20070277156A1公开(公告)日： 2007-11-29
- 发明人: Lawrence Bergman , Vittorio Castelli , Tessa Lau , Daniel Oblinger
- 申请人： Lawrence Bergman , Vittorio Castelli , Tessa Lau , Daniel Oblinger
- 主分类号： G06F9/44
- IPC分类号： G06F9/44
摘要：
Systems and methods for dynamically generating computer executable technical support procedures, as well as updating/augmenting such executable procedures, by tracking and processing sequences of actions (execution traces) that are taken by experts (or users) when performing a procedure or when executing an executable procedure.
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