A system, method, program product and service for implementing a virtual network operations center. A system is disclosed that includes: a system for rendering three dimensional (3D) models in an observation space, in which the 3D models mirror actual components in an associated operations center. Also included is a system for rendering a virtual display in the observation space, wherein the virtual display provides a message board for operators viewing the observation space, a cueing system for generating cues within the 3D models; and a communications hub for providing bidirectional communications with the associated operations center.