A system for generating and submitting reports about consumer electronics devices, including a consumer electronics device, including a host interface, for connecting a wireless communication card to a consumer electronics device, and a host memory storage unit, for storing technical information and usage information about the consumer electronics device, denoted INF-1, and a wireless communication card, including a controller, for executing programmed instructions, a power subsystem for supplying power to the communication card, a wireless modem coupled with the controller for receiving and transmitting data over the air, and a card interface for connecting the communication card to the consumer electronics device, wherein the controller is programmed to collect information INF-1, to generate a report including at least a portion of information INF-1, to collect recipient address information, denoted INF-2, and to submit the report to a recipient address as per information INF-2, via the wireless modem, over a wireless communication network that connects the communication card and the recipient. A method is also described and claimed.