发明申请
US20090143059A1 System and method remote servicing of a wireless data processing device
审中-公开
无线数据处理设备的系统和方法远程服务
- 专利标题: System and method remote servicing of a wireless data processing device
- 专利标题(中): 无线数据处理设备的系统和方法远程服务
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申请号: US11417332申请日: 2006-05-02
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公开(公告)号: US20090143059A1公开(公告)日: 2009-06-04
- 发明人: Joe Freeman Britt, JR. , Leslie Hamilton , Vic Gee
- 申请人: Joe Freeman Britt, JR. , Leslie Hamilton , Vic Gee
- 专利权人: Danger, Inc.
- 当前专利权人: Danger, Inc.
- 主分类号: H04M3/00
- IPC分类号: H04M3/00
摘要:
A system and method for remotely servicing a wireless data processing device over a telephony audio channel. For example, a method is described for remotely debugging a wireless data processing device from a service, the wireless device capable of communicating over both a data channel and a telephony channel, the method comprising: receiving a remote diagnostic session request at the service from a wireless data processing device; establishing a telephony-based communication channel with the wireless data processing device if a telephony-based communication channel is not already established; entering codes via the telephone keypad at the service to diagnose the wireless data processing device and transmitting the codes to the wireless data processing device, the codes causing the wireless data processing device to perform one or more operations identified by the codes; and receiving the results of the operations at the service, the results usable for the diagnosis of a problem with the wireless data processing device.
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