公开(公告)号：US20090143059A1

公开(公告)日：2009-06-04

申请号：US11417332

申请日：2006-05-02

申请人： Joe Freeman Britt, JR. ,  Leslie Hamilton ,  Vic Gee

发明人： Joe Freeman Britt, JR. ,  Leslie Hamilton ,  Vic Gee

IPC分类号： H04M3/00

CPC分类号： H04W24/00 ,  H04W88/02

摘要： A system and method for remotely servicing a wireless data processing device over a telephony audio channel. For example, a method is described for remotely debugging a wireless data processing device from a service, the wireless device capable of communicating over both a data channel and a telephony channel, the method comprising: receiving a remote diagnostic session request at the service from a wireless data processing device; establishing a telephony-based communication channel with the wireless data processing device if a telephony-based communication channel is not already established; entering codes via the telephone keypad at the service to diagnose the wireless data processing device and transmitting the codes to the wireless data processing device, the codes causing the wireless data processing device to perform one or more operations identified by the codes; and receiving the results of the operations at the service, the results usable for the diagnosis of a problem with the wireless data processing device.

摘要翻译： 一种用于通过电话音频信道远程维护无线数据处理设备的系统和方法。 例如，描述了一种用于从服务远程调试无线数据处理设备的方法，所述无线设备能够通过数据信道和电话信道通信，所述方法包括：从所述服务接收远程诊断会话请求 无线数据处理设备; 如果基于电话的通信信道尚未建立，则与无线数据处理设备建立基于电话的通信信道; 通过所述服务的电话键盘输入代码以诊断无线数据处理设备并将代码发送到无线数据处理设备，使得无线数据处理设备执行由代码识别的一个或多个操作的代码; 以及接收服务中的操作结果，可用于诊断无线数据处理设备的问题的结果。