In one aspect, a method is provided to track performance of a strategy to perform an analysis on a product using a global portal system. The method includes providing the strategy to customers and obtaining, from the customers, customer input relating to the performance of at least some products and corresponding components. For each customer who provides customer input, the method further includes providing the customer input to the system to perform a relative analysis on the components of the corresponding product and using the results of the relative analysis to determine whether a specific analysis is to be performed and on which of the components. If a specific analysis is to be performed, the specific analysis is performed on the determined components using the system and using results of the specific analysis to provide service and/or operational recommendations for the corresponding product to the customer.