发明申请
- 专利标题： CONTACT CENTER DATA VISUALIZATION SYSTEM AND METHOD
- 专利标题（中）： 联系中心数据可视化系统和方法
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申请号： US12197204申请日： 2008-08-22
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公开(公告)号： US20090207173A1公开(公告)日： 2009-08-20
- 发明人: Andrew John Cardno , Grant Frederick Margison , Michael John Douglas Hornsby
- 申请人： Andrew John Cardno , Grant Frederick Margison , Michael John Douglas Hornsby
- 申请人地址： US NV Las Vegas
- 专利权人： Bally Technologies, Inc.
- 当前专利权人： Bally Technologies, Inc.
- 当前专利权人地址： US NV Las Vegas
- 优先权： NZ505784 20000717
- 主分类号： G06T11/20
- IPC分类号： G06T11/20 ; G06F7/06 ; G06F17/30
摘要：
A data visualisation system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualisation method and a data visualisation computer program.
公开/授权文献
- US07747743B2 Contact center data visualization system and method 公开/授权日：2010-06-29
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