发明申请
- 专利标题： VOICE RESPONSE UNIT MAPPING
- 专利标题（中）： 语音响应单元映射
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申请号： US12202691申请日： 2008-09-02
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公开(公告)号： US20100057456A1公开(公告)日： 2010-03-04
- 发明人: Travis M. Grigsby , Frank L. Jania , Steven M. Miller , Lisa A. Seacat
- 申请人： Travis M. Grigsby , Frank L. Jania , Steven M. Miller , Lisa A. Seacat
- 主分类号： G10L15/26
- IPC分类号： G10L15/26 ; G06F3/048
摘要：
A system, method and program product for mapping voice response units (VRUs). A system is provided that includes: an interrogation system for interrogating a VRU and gathering a hierarchical set of options associated with the VRU; a map building system for converting the hierarchical set of options into a VRU map suitable for display; and a user interface for displaying the VRU map to an end user.
公开/授权文献
- US08615396B2 Voice response unit mapping 公开/授权日：2013-12-24