摘要:
Call specific information input by a user and user information pre-stored in a database are mapped to a voice response unit (VRU) map associated with a targeted VRU. A call with the targeted VRU is initiated and the targeted VRU is navigated to an option associated with a user goal input by the user. The VRU map is displayed and progress of the navigation of the targeted VRU is displayed to the user during the call on the displayed VRU map as the VRU is navigated.
摘要:
Call specific information input by a user and user information pre-stored in a database are mapped to a voice response unit (VRU) map associated with a targeted VRU. A call with the targeted VRU is initiated and the targeted VRU is navigated to an option associated with a user goal input by the user. The VRU map is displayed and progress of the navigation of the targeted VRU is displayed to the user during the call on the displayed VRU map as the VRU is navigated.
摘要:
A system, method and program product for mapping voice response units (VRUs). A system is provided that includes: an interrogation system for interrogating a VRU and gathering a hierarchical set of options associated with the VRU; a map building system for converting the hierarchical set of options into a VRU map suitable for display; and a user interface for displaying the VRU map to an end user.
摘要:
A system, method and program product for mapping voice response units (VRUs). A system is provided that includes: an interrogation system for interrogating a VRU and gathering a hierarchical set of options associated with the VRU; a map building system for converting the hierarchical set of options into a VRU map suitable for display; and a user interface for displaying the VRU map to an end user.
摘要:
A system, method and program product for providing voice response unit (VRU) shortcuts. A system is provided that includes: a user interface for allowing a user to input a targeted VRU, a goal, and call-specific information; a data mapping system for mapping the call specific information and user information pre-stored in a database to a VRU map associated with VRU; a VRU interface system for initiating a call with the targeted VRU and navigating the targeted VRU to an option associated with the goal; and a system for telephonically connecting the user with the targeted VRU when the option associated with the goal is reached.
摘要:
A system, method and program product for providing voice response unit (VRU) shortcuts. A system is provided that includes: a user interface for allowing a user to input a targeted VRU, a goal, and call-specific information; a data mapping system for mapping the call specific information and user information pre-stored in a database to a VRU map associated with VRU; a VRU interface system for initiating a call with the targeted VRU and navigating the targeted VRU to an option associated with the goal; and a system for telephonically connecting the user with the targeted VRU when the option associated with the goal is reached.
摘要:
A method for providing activity pattern based battery charging alerts for mobile devices, the method includes: monitoring usage patterns of a mobile device; determining periods of activity and inactivity for the mobile device's usage; creating an activity log detailing the determined periods of activity and inactivity; monitoring levels of available battery charge for the mobile device; correlating the levels of available battery charge with the activity log; and generating a charging advisory alert in response to at least one of: an available battery charge dropping below a threshold value prior to a period of device inactivity, or toward the end of a period of activity.
摘要:
A method, system, and computer program product for transmitting traffic congestion routing data to a community of global positioning system (GPS) devices. Community routing logic of a community routing system (CRS) receives a route request containing the current location and desired destination of a GPS device. The CRS may use the community routing logic to determine a path that the user of the GPS device should travel on to best minimize driving time and traffic conditions for a community of users of the CRS. The CRS considers road capacity, current traffic conditions, and historical traffic data for roads and alternate roads along a preferred route. The CRS also considers routes previously taken by the GPS device. Additionally, the CRS may receive information about routes taken by other GPS devices to further improve future routes of the community of GPS devices.
摘要:
A method, system, and computer program product for transmitting traffic congestion routing data to a community of global positioning system (GPS) devices. Community routing logic of a community routing system (CRS) receives a route request containing the current location and desired destination of a GPS device. The CRS may use the community routing logic to determine a path that the user of the GPS device should travel on to best minimize driving time and traffic conditions for a community of users of the CRS. The CRS considers road capacity, current traffic conditions, and historical traffic data for roads and alternate roads along a preferred route. The CRS also considers routes previously taken by the GPS device. Additionally, the CRS may receive information about routes taken by other GPS devices to further improve future routes of the community of GPS devices.
摘要:
A method for providing activity pattern based battery charging alerts for mobile devices, the method includes: monitoring usage patterns of a mobile device; determining periods of activity and inactivity for the mobile device's usage; creating an activity log detailing the determined periods of activity and inactivity; monitoring levels of available battery charge for the mobile device; correlating the levels of available battery charge with the activity log; and generating a charging advisory alert in response to at least one of: an available battery charge dropping below a threshold value prior to a period of device inactivity, or toward the end of a period of activity.