Invention Application
US20100220714A1 METHOD AND SYSTEM FOR MANAGING INTERNAL AND EXTERNAL CALLS FOR A GROUP OF COMMUNICATION CLIENTS SHARING A COMMON CUSTOMER IDENTIFIER
审中-公开
管理一个通用客户端的内部和外部呼叫的方法和系统，共享一个客户标识符
- Patent Title: METHOD AND SYSTEM FOR MANAGING INTERNAL AND EXTERNAL CALLS FOR A GROUP OF COMMUNICATION CLIENTS SHARING A COMMON CUSTOMER IDENTIFIER
- Patent Title (中): 管理一个通用客户端的内部和外部呼叫的方法和系统，共享一个客户标识符
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Application No.: US11993748Application Date: 2006-12-21
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Publication No.: US20100220714A1Publication Date: 2010-09-02
- Inventor: David William Clark , Jonathan Allan Arsenault , Jeffrey William Dawson , Eric John Wolf
- Applicant: David William Clark , Jonathan Allan Arsenault , Jeffrey William Dawson , Eric John Wolf
- Applicant Address: CA QC Montreal
- Assignee: BCE INC.
- Current Assignee: BCE INC.
- Current Assignee Address: CA QC Montreal
- International Application: PCT/CA2006/002086 WO 20061221
- Main IPC: H04L12/66
- IPC: H04L12/66 ; H04M7/00
Abstract:
A method and network element for implementing a virtual PBX feature for a customer associated with a plurality of endpoints. The method comprises receiving information regarding a call. Based on the information regarding the call, it is determined if the call is an external inbound call or an internal call that identifies a particular one of the endpoints. Responsive to determining that the call is an external inbound call, the call is caused to be routed to the plurality of endpoints associated with the customer, while responsive to determining that the call is an internal call that identifies a particular one of the endpoints, the call is caused to be routed to the particular one of the endpoints. This allows members of a small business or household to share a common external subscriber line, while also allowing the members to reach one another with ease.
Public/Granted literature
Information query
